Unified Communications
Enterprises of all sizes depend on Avaya for unified communications that improve efficiency, collaboration, customer service―and ultimately competitiveness. Unified Communications simplify the proliferation of technologies that businesses deal with every day. Our people-centric solutions integrate voice, video and data, enabling users to communicate and collaborate in real time, in the mode best suited to each interaction. This eliminates inefficiencies in communications to make organizations more productive and responsive.
Avaya also offers an open software platform for quickly developing multi-vendor Unified Communications and Communications Enabled Business Process (CEBP) applications. Avaya provides solutions and supporting services directly and through its channel partners.
Avaya Aura
Avaya Aura is the core communications platform supporting unified communications and contact center solutions for midsize to large enterprises. It extends Communication Manager and enables SIP-based session management with innovative capabilities.
Leveraging a revolutionary SIP architecture and virtualization technology, Avaya Aura simplifies complex networks and reduces infrastructure costs. Employees at any location can be connected regardless of the infrastructure the endpoints reside on.
Avaya Aura enables faster and easier deployment of communications capabilities such as voice, video, messaging, and presence. As a result, productivity and business agility can be increased.
Branch, Standard, and Enterprise Editions offer simple per-user licensing. Additional software and hardware are offered to support various levels of scalability and redundancy.
Avaya IP Office
Built from the ground up specifically for small and medium-size businesses, IP Office delivers the communications capabilities big businesses are used to—with the elegant simplicity and ease of use small and midsize businesses consider a must-have.
As a best-of-both-worlds small business communications system, IP Office helps growing enterprises differentiate themselves from competitors through enhanced employee productivity, lower costs, and improved customer service.
Three IP Office Editions to Meet Your Distinct Business Needs
Choose from the Essential, Preferred or Advanced Edition of IP Office to get just the right combination of capabilities for your business.
Keep costs down and still get the key communications capabilities with Essential Edition. Gain 10 times the voice messaging capacity of Essential Edition and enhance the accessibility of your mobile employees with Preferred Edition. Maximize productivity and efficiencies in customer service with Advanced Edition.
